Monday, January 11, 2010
Learning log 02: Response
Norman really made sense in this chapter to me. My favorite part of the chapter is when he talks about the ongoing spiral of silence. The ongoing spiral of silence is when a person fails to report a problem with a design. I think a lot of people do this, but can easily be fixed by reading the manual of the product because if you do and something is wrong with the specific product you will know immediately and can report the problem so it as fixed and you don’t blame yourself, because if you blame your self nothing will get done.